Loyalty and Referral Program

Last updated on Dec 9, 2025

The loyalty program was created and taken into effect on May 1, 2025. It rewards customers for every performed transfer and referring others as well.

How It Works

Earn points with every transfer. Every completed transfer between Palmas and San Juan earns you 20 points. You can book for you, or anyone else. Points will still apply.

Refer a Friend

You’ll earn 5 points for every transfer between Palmas and San Juan made by a customer you refer directly to us. No limit. Only referrals made from the program creation date of May 1, 2025 will be valid, and only your direct or first line referrals will count for points. 

Redeem Your Points

Any time that you accumulate 500 points, it will automatically trigger a free transfer redemption and you'll see it applied on your next booking.

Cancelations

If you cancel at any moment a previous booked transfer, points won't be applied. If for any reason we cancel a previous booked transfer, you'll still get your points.

Ride Sharing

Ride sharing grants you an 18% discount. However, you keep full points.

Expiration

Any accumulated points expire on December 31 of every year.

Account

Points, will be linked to the customer's phone number. Your phone number is considered to be your account, points will be assigned to any booking requested through it.

Points per mile

You earn approximately 0.5 points per every traveled mile. Or 0.12 points per every traveled mile by anyone you've referred. Consider this whenever you book a transfer to any destination besides Palmas <-> San Juan route.

Terms

We reserve the right to make changes or terminate the program at any moment.